Politique d'expédition

Thank you for choosing Totally Indian 🌟. We are dedicated to ensuring a delightful shopping and shipping journey for you. Dive into our shipping policy below:

1. 🌍 Service Regions: We're proud to serve our customers across Australia, Canada, Indonesia, Malaysia, Mauritius, Russia, Singapore, United Arab Emirates, United Kingdom, European Union, and the United States.

2. ✈️ Trusted Logistics Partners: Our esteemed delivery partners include USPS, UPS, FedEx, DHL, IndiaPost, ShipGlobal, Aramex and Airlines Air Cargo, ensuring your orders reach you timely and safely.

3. ⏱Delivery Timelines:

  • USPS: 9-12 business days
  • IndiaPost:
  • ShipGlobal: 9-12 business days
  • UPS, Aramex, DHL & FedEx: 4-8 business days each
  • Airlines Air Cargo: 2-4 Business Days (For bulky orders over 100 kgs)

⚠️ NOTE : International shipments may undergo customs checks. Delays during such examinations are not counted in our delivery timelines.

4. 💵 Pricing Details: Shipping charges will be presented at checkout. Orders with dangerous items (e.g., liquids, sprays, medicines) may attract an additional handling fee of 250/kg, which will be informed post order confirmation.

5. ⏳Processing Time: We promise to process your orders within 24-48 business hours. Our active business hours are from 9.00 am to 8.00 pm IST.

6. 📍Tracking: Once your treasures are prepared for their journey, we'll shoot over the AWB/Tracking details via email. Track your package's voyage using the following:

7. 🛡 Our Liability:

          IndiaPost, ShipGlobal, & USPS: Once dispatched, we regretfully cannot manage issues like delays, lost parcels, or customs concerns. Contact the respective logistics for support.

          UPS, Aramex, DHL, FedEx, & Air Cargo: We assist for lost parcels. For other delays or redelivery, kindly coordinate with the respective courier.

8. 🏷 Custom Duty: Any customs or additional fees are the buyer's responsibility. For understanding customs charges and their country's de minimis value, click here.

📞 Need a hand? 
For queries or assistance, connect with us on our Contact Page.